About Us

The team at Inlet Hearing genuinely cares for the well-being of our clients at every point in their hearing journey.

Our team will ensure you enjoy a warm and welcoming experience.

Cynthia Gillanders

RHIP and Founder

With over 20 years of experience owning and operating her own business in the health and wellness profession, and having graduated with honours as a fully registered Hearing Instrument Practitioner, Cynthia is well suited to head up the team at Inlet Hearing.

 

Growing up, Cynthia was interested in health and wellness. She has always had a

strong desire to help people. An impactful moment for her was learning how much her grandmother struggled with hearing loss. Her grandmother expressed how not being able to hear caused her to feel excluded from conversations and left her feeling lonely, even when her family was around. This was what first brought to light for Cynthia how hearing loss could have such a negative effect on people’s lives.

 

After volunteering at several events in the hearing industry and seeing what a profound improvement better hearing made in the lives of these people; she knew she wanted to be involved in helping people improve their hearing and thus their life by supporting them to hear and stay connected to the people and sounds they love and treasure. Cynthia is passionate about her chosen field and can’t imagine a more rewarding career.


Yiwan Woo M.Sc., Aud(C), RAUD, RHIP

Registered Audiologist and Hearing Instrument Practitioner certified in Cerumen Management

Wondering what she could do with her bachelor's degree in psychology and linguistics, Yiwan had a serendipitous opportunity to have her hearing tested for the first time as a course requirement, and the rest was history. She received her master's degree in audiology in 2014 from UBC and started her career in the East Kootenays. She returned home in 2017 and continued to work with the adult population. With her client-centered approach, she is passionate about empowering clients in their hearing health journey and improving their quality of life.


In her spare time, she can be found curled up on a couch crocheting or reading if not outdoors.


She is fluent in Mandarin and Cantonese.


April Szpara

Director of Operations

April oversees the daily operations of Inlet Hearing to ensure the business is running smoothly and our clients are well taken care of. She has dedicated her life to working as an advocate for the vulnerable, those in need, and those who cannot advocate for themselves, ensuring they are heard, and their needs are met. April’s previous experience working in senior housing facilities helps her understand challenges around hearing loss and how she can help. She looks forward to applying her skills to the hearing field. 

Tanja Gibney

Regional Manager & Client Care Rep

Tanja has a diverse background in business as well as serving the disadvantaged community in the Metro Vancouver area. Her bright spirit, caring nature, and joyful manner make her ideal to be part of the Inlet Hearing management team. Tanja looks forward to meeting and supporting clients for an exceptional experience regarding their hearing needs and solutions. 

Your hearing health is important to us, and we make it our mission to provide you with the most accurate and up-to-date care available. We are here to help you heal!


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